Jan’s Professional Dry Cleaners in Clio, featured in our January-February 2019 issue (online at https://beonthetown.com/jans-cleaners/2019-janfeb/) is continuing to grow. Always at the forefront of new technological advancements in the dry-cleaning industry, they are streamlining operations with innovative developments, allowing them to better serve their loyal customer base—and attract new clientele.
“Our biggest growth has been in the pickup and delivery part of our business,” says owner Jan Caon Barlow. “We deliver throughout Saginaw and Genesee counties four days a week.”
Jan’s works on anything textile, from regular work shirts to fancy vintage formal-wear. “Vintage is a big trend,” Jan says. And with bridal planning season beginning, they are seeing a lot of gorgeous wedding dresses from yesteryear coming in to be made new again.
They have an on-site seamstress and a person specializing in the restoration of historic garments and other textiles such as quilts. The quilting is a growing specialty, with pieces reattached and linings redone, to make the antique quilt as authentically preserved as possible.
Jan has a related business, too. Jan’s Custom Window Fashions deals with household drapes and blinds, along with matching pillows and other accessories.
“OUR BIGGEST GROWTH HAS BEEN IN THE
PICKUP AND DELIVERY PART OF OUR BUSINESS.”
– JAN CAON BARLOW
But the real game-changer, she says, is their new point-of-sale system. “It’s intuitive and Millennial,” Jan says. “Customers can use the app to see where their garments are, and they get a text when their order is ready. We know where the clothes are in the delivery process. This new tracking system has revolutionized our business. I have been waiting for something like this for years!”
Since opening in 1982, Jan’s has been the area’s top textile cleaning, restoration, alterations and tailoring company, and garnered awards nationally and internationally. Always on the forefront of technology and environmental safety, they were the first company in the U.S. to use Sensene, a modified alcohol solution made in Europe that is much “greener” than other cleaning solvents. In addition to being more environmentally friendly, Sensene does not give fabrics the chemical odor typical of most dry-cleaning solvents. After Jan tested it out, other U.S. companies began to use Sensene.
Because the fashion industry changes so fast, Jan’s has had to change with it to stay profitable. The restoration of antique textiles is a unique niche, so she has customers shipping items to her from all over the world. She also has clients from various locales who look to her for restoration of important textiles after damage from misfortunes like flood or fire. A winner of numerous industry awards, Jan Caon Barlow is a self-made woman and an asset to our community.